Return Policy: All Sales Final

Thank you for choosing Modcmoto for your purchase. We appreciate your trust in our products. Please review our return policy outlined below:

  1. All Sales Final: At ModCMoto, we strive to provide you with the highest quality products. Due to the nature of our business and to maintain fairness to all our customers, all sales are considered final. We do not accept returns or exchanges for products unless the item received is defective or damaged upon arrival.
  2. Defective or Damaged Products: In the rare event that you receive a defective or damaged product, please contact our customer service team within 7 days of receiving your order. We will require photographic evidence of the damaged or defective item as part of our quality control process.
  3. Replacement Policy: If your product is found to be defective or damaged, we will be happy to send you a replacement product at no additional cost to you. Please note that replacements are subject to product availability. If the exact item is not available, we will provide you with a similar product of equal value.
  4. How to Request a Replacement: To request a replacement for a defective or damaged product, please contact our customer service team via info@modcmoto.com. Be sure to include your order number, a description of the issue, and clear photographs of the defective or damaged item.
  5. Shipping of Replacement Products: Once your replacement request is approved, we will ship the replacement product to the address provided in your original order. Please allow 7-10 business days for the replacement product to arrive.
  6. Conditions for Replacement: Please note that replacements are only provided for products that are deemed defective or damaged upon arrival. We reserve the right to refuse replacement requests if the product has been misused, mishandled, or shows signs of wear and tear beyond normal use.
  7. Refunds: As stated earlier, all sales are final, and we do not offer refunds unless a replacement product is unavailable or the issue cannot be resolved. In such cases, a refund for the purchase price of the defective or damaged item may be issued at our discretion.
  8. Contact Us: If you have any questions or concerns regarding our return policy or need assistance with a replacement request, please don’t hesitate to contact our customer service team at info@modcmoto.com. We are here to help and ensure your complete satisfaction with your purchase.

Thank you for your understanding and cooperation regarding our return policy. We appreciate your business and look forward to serving you again in the future.

Sincerely,

ModCMoto
info@modcmoto.com